Notice pursuant to Article 13 of Italian Legislative Decree 196/2003

This Notice is provided in accordance with Article 13 of Italian Legislative Decree No 196 of 30 June 2003 (“Personal Data Protection Code”, hereinafter also simply the “Code”). The conditions set out herein describe the methods of acquisition, use, divulgation, storage and protection of personal data, and apply to all users of our site, irrespective of how they access or use it.

1. Data Controller and Data Processor

The Data Controller is HSL srl, whose headquarters are at via dei Masadori 46 – Loc. Spini, 38121 Trento (Italy).
The Data Processor for the purposes of the exercising of their rights by interested parties is Mr Luca Zini, domiciled at via dei Masadori 46  – Loc. Spini, 38121 Trento (Italy), e-mail:; fax +39 (0)461-955422.
The updated list of all the data processors is available at the Data Controller’s registered office and will be provided on receipt of a written request.

2. Types of data processed

Navigation data
In the course of their normal operation, the information systems and the software procedures used for the operation of this web site acquire certain personal data the transmission of which is implicit in the use of the Internet communications protocols. They consist of information that, by virtue of its very nature, may enable the user to be identified as a result of processing operations and association with data held by third parties.
This category of data includes the IP addresses or domain names of computers used by users who connect to the site, URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (successful, error, etc.), and other parameters relating to the user’s operating system and processing environment.
For the methods of processing such data, please refer to in the additional details set out in paragraph 7 on the Cookie Policy of our site.

Data supplied voluntarily by the user
A user’s personal data may be supplied voluntarily:
a) when carrying out the registration process;
b) by subscribing to the newsletter;
c) by the voluntary submission of electronic mail to the contact addresses provided on this site.

3. Purposes and methods of processing data

The data acquired are used:
a) to deliver and improve our services;
b) to store the contents of the shopping basket and items viewed during navigation;
c) to manage the account of a registered user;
d) to provide data on our Services, the use of which has been requested, and on other similar services of interest;
e) to manage clients’ personal details in the company’s data base, payments and accounting records;
f) to resolve any disputes, to prevent, mitigate and ascertain fraudulent or illegal activities;
g) to fulfil the obligations laid down in civil and tax laws, procedures and Community regulations;
h) to produce global analyses and statistics.
Personal data will be processed by electronic means in accordance with the provisions relating to the protection of personal data and, in particular, security measures, in accordance with articles 31-35 and Appendix B) of the Code and in compliance with all precautionary measures which guarantee their confidentiality and security.

4. Nature of the collection of data and consequences of failure to provide such

The provision of data is purely optional and not compulsory. However some data, identified on the site during acquisition with an asterisk (*), are essential for proper registration and to ensure the use of some of our services, with the result that failure to provide such will result in the user being unable to register or make use of the aforementioned services.
It is understood that, pursuant to article 24 of the Privacy Code, processing personal data in order to fulfil obligations of law or those arising from a contract entered into by the person concerned, as well as to carry out the specific requests of the same, does not require the individual’s consent.

5. Communication and dissemination of data

1. For the purposes specified above, the user’s personal data may be communicated:
– to personnel employed by the company specifically appointed as processor and/or assigned to processing such pursuant to articles 29 and 30 of the Code;
– to Luca Zini (Administration Manager) for managing payments, as well as professionals assigned by the Data Controller to maintain the accounts and provide legal advice;
– to any persons to whom the Data Controller may outsource activities, specifically appointed as managers of and/or assigned to processing such pursuant to articles 29 and 30 of the Code.
Data transmitted to third parties shall in any case by limited to those absolutely essential to carrying out the specific purposes identified above.
2. A user’s personal data will not be disseminated, unless this is required by a provision of the law or of a regulation or of Community legislation.

6. The rights of the interested party

The user can exercise his/her rights at any time before the data controller in accordance with article 7 of Italian Legislative Decree No. 196 of 30 June 2003. Specifically:
1. the interested party has the right to obtain information on the existence or otherwise of personal data pertaining to him/her, even though not yet recorded, and communication of such in an intelligible form.
2. The interested party has the right to obtain information on:
a) the source of the personal data;
b) the purpose and method of processing;
c) the logic applied in the event of processing being carried out with the help of electronic instruments;
d) data identifying the data controller, the data processors and the designated representative in accordance with article 5, par. 2;
e) the persons or categories of persons to whom the personal data may be communicated or who might become acquainted with the said data in their capacity of designated representative in the territory of the State, of data processors or of assignees.
3. The interested party has the right to obtain:
a) updating, rectification or, if so required, integration of the data;
b) cancellation, anonymization or blocking of any data processed unlawfully, including those whose retention is not necessary for the purposes for which the data have been collected or subsequently processed;
c) certification that those to whom the data was communicated or disclosed have been notified about the operations in letters a) and b), also as regards their content, to except where this proves impossible or involves the use of means that are clearly out of proportion to the right being protected.
4. The interested party has the right to object, in whole or in part:
a) on legitimate grounds to the processing of personal data pertaining to him/her, even if they are relevant to the purpose of their collection;
b) to the processing of personal data pertaining to him/her for the purpose of sending marketing or direct sales material or for carrying out market research or sales communications.
The rights as per article 7 are exercised by sending a request to the data controller or data processor without formalities, also through an appointed agent, to whom a suitable reply will be submitted without delay. The request made of the data controller or data processor may also be transmitted by registered letter, fax or electronic mail.

What are cookies?
Cookies are small text strings that the sites visited by the user send to his/her device, where it is stored in order to be transmitted back to the same sites on the next visit.
Cookies collect information – for technical, statistical or marketing purposes – “recognizing” the user during the current and subsequent visits and remembering his preferences and configurations. They are essential for certain functions of the site, as well as allowing a navigation that is faster and more customized in accordance with the user’s preferences.
The user can receive on his/her device both cookies sent by the owner of the site (so-called “first party” cookies) and those sent by other web sites or servers (so-called “third party” cookies), through elements contained on the site (such as images, maps, sounds, or links to specific pages in other domains).

How we use cookies
On our site we use cookies for the purposes set out in the table below. For some functions we use third party tools that might install cookies during their operation. In each instance, we display the link to its privacy policy where you can find out exactly how data processing, cookie management, and opt-out (withdrawal of consent) are carried out.

Type of cookie Description
Navigation cookie These cookies enable the site to function properly and allow you to view the contents on the user’s device, recognising the language and the market of the country from which he/she has chosen to connect. Navigation cookies are technical cookies; they are required for operation of the site, they are not permanently stored on the user’s device but are deleted automatically when closing the browser.
Preference and functional cookies Preference cookies: this type of cookie stores certain user preferences (such as language, accessibility preferences such as font size, the contents of the shopping basket, and some form data). They make it possible on the next visit to find the site just as it was left previously. No personal data are stored in this type of cookie.
Functional cookies: these cookie, following a specific request by the user, enable him/her to be recognized on subsequent accesses so that his/her details do not have to be entered on each visit.
If the user has added items to his/her shopping basket and closed the session without completing the purchase and without deleting them, on next accessing the site these cookies will recover the selected items and allow him/her to continue shopping (within a limited time period).
Preferences and functional cookies are technical cookies; they are not necessary for operational purposes, but they improve the navigation quality and experience.
Analytical cookies These cookies are used to process statistical analyses on users’ methods of navigation. For this purpose our site uses a third party service, provided by Google Analytics, of Google Inc. (USA), that installs its own cookies completely independently in order to gather information on the navigational behaviour of the visitor. The data gathered by this tool on our site are first anonymised (by anonymising the IP address) and thereafter cannot be separated out.
Go to the Google Analytics site to see the related privacy policy
If you no longer wish to be included in analyses on any sites, including ours, follow the instructions of Google (opt-out)
Cookies from social networks and third parties for content sharing Social networks allow visitors to share the material on the site, and at the same time allow the site to display content from social networks. On our site there are links to Facebook, Twitter and Google+. Whenever a user chooses to interact with the plug-in or access the Website after being logged in through his/her Facebook or Twitter account, some personal information may be acquired by operators of the social networking platforms. HSL S.r.l, has no access to data gathered and processed totally independently by the operators of the social networking platforms.

On some pages we show content from other sites, such as videos, systems for posting comments and maps.

  • We use YouTube to incorporate videos on certain pages of the site. The service is provided by Google, Inc. (USA). See the relevant privacy policy on the third party site.
  • We use Google Maps to incorporate road maps and cartography on certain pages of the site, The service is provided by Google, Inc. (USA). See the relevant privacy policy on the third party site.

Disabling cookies and managing preferences
It is possible to disable or modify the behaviour of cookies by adjusting the preferences in your browser. To find out how to block cookies, see your browser’s user manual. For convenience, the following links will take you to the instructions for the most commonly used browsers:

Please remember that blocking certain cookies could prevent the site from operating correctly.